Previous incidents

April 2023
Apr 11, 2023
1 incident

Some users may experience analysis processing failures

Degraded

Resolved Apr 11, 2023 at 9:08am UTC

Everything now works as usual.

1 previous update
Apr 07, 2023
1 incident

Analysis and Content Ideas research are down

Degraded

Resolved Apr 7, 2023 at 3:14pm UTC

Everything now works as usual.

1 previous update
March 2023
Mar 28, 2023
1 incident

Analysis are down

Degraded

Resolved Mar 28, 2023 at 8:34am UTC

Everything is back to normal

1 previous update
Mar 24, 2023
1 incident

Analysis are down

Degraded

Resolved Mar 24, 2023 at 3:55pm UTC

External service is back online. Our analysis pipeline is working again.

1 previous update
Mar 14, 2023
1 incident

Analysis and Content Ideas processing are down

Degraded

Resolved Mar 14, 2023 at 7:41am UTC

Everything is now back to normal. We are very sorry for the inconvenience.

1 previous update
Mar 12, 2023
1 incident

Analysis and Content Ideas processing are down

Degraded

Resolved Mar 12, 2023 at 2:21pm UTC

Everything is now back to normal. We are very sorry for the inconvenience.

1 previous update
Mar 07, 2023
1 incident

Some features are down or slower than usual

Downtime

Resolved Mar 7, 2023 at 9:32pm UTC

We found the root cause and deployed a fix.
Everything is now working as usual.

Thanks for your patience.

1 previous update
February 2023
Feb 21, 2023
1 incident

AI Chat & AI Writing are temporarily down

Degraded

Resolved Feb 21, 2023 at 11:34am UTC

Our partner OpenAI just confirmed us that models is available again, which means AI Chat & AI Writing are now working as expected.

1 previous update