Previous incidents
Platform slowness
Resolved Jul 31 at 10:25am CEST
We are pleased to inform you that the infrastructure issue has been resolved, and the platform and analysis pipeline are now running normally. Thank you for your patience and understanding during this time.
1 previous update
Elevated errors in paragraph AI generation
Resolved Jul 22 at 01:50pm CEST
Everything is back to normal
1 previous update
Platform slowness
Resolved Jul 11 at 07:51pm CEST
Everything is back to normal
5 previous updates
Platform slowness
Resolved Jul 10 at 06:00pm CEST
We are pleased to inform you that the platform slowness issue has been resolved. Our team identified and addressed the root cause, and the platform is now operating at normal speed. We apologize for any inconvenience this may have caused and thank you for your patience. If you continue to experience any issues, please reach out to our support team. Thank you for your understanding and continued support.
1 previous update
Analysis execution issue
Resolved Jul 10 at 08:53am CEST
Everything is back to normal
1 previous update
Analysis execution issue
Resolved Jul 08 at 04:00pm CEST
Everything is back to normal
1 previous update
Analysis execution issue
Resolved Jul 04 at 09:12pm CEST
We are pleased to inform you that a fix has been implemented to resolve the issue affecting the "Topics" recommendation feature, which was disrupting the generation of analyses on our platform.
Our technical team has thoroughly tested the solution, and the system is now functioning normally. We appreciate your patience and understanding during this time.
Thank you for your continued support.
Best regards,
The Semji Team
1 previous update
Platform slowness
Resolved Jun 20 at 10:15am CEST
We are pleased to inform you that the platform slowness issue has been resolved. Our team identified and addressed the root cause, and the platform is now operating at normal speed. We apologize for any inconvenience this may have caused and thank you for your patience. If you continue to experience any issues, please reach out to our support team. Thank you for your understanding and continued support.
1 previous update
API Issues with Third-Party Provider
Resolved Jun 19 at 06:19pm CEST
We are pleased to inform you that the issues with our API calls to the third-party provider have been resolved. All functionalities, including our analysis tools and content idea searches, are now operating normally.
We appreciate your patience and understanding during this time. If you experience any further issues, please do not hesitate to contact our support team.
Thank you for your continued trust in Semji.
Best regards,
The Semji Team
2 previous updates