Previous incidents

December 2021
Dec 22, 2021
1 incident

Free Trial creation doesn't work as expected

Degraded

Resolved Dec 22 at 03:30pm CET

Everything is now back to normal. Sorry for the inconvenience.

2 previous updates

Dec 15, 2021
1 incident

Analysis processing is down

Downtime

Resolved Dec 15 at 05:05pm CET

Analysis processing now work as expected. Our partner fixed its infrastructure problem and every services are now back online.

The failed analysis did not consume any credits and can be retried now.

Thanks for your patience and sorry for the inconvenience!

2 previous updates

Dec 14, 2021
1 incident

Analysis processing is down

Downtime

Resolved Dec 14 at 05:26pm CET

Analysis processing now work as expected. Our partner fixed its infrastructure problem and every services are now back online.

Any failed analysis could be retried on your side, no credit will be used.

Thanks for your patience and sorry for the inconvenience!

2 previous updates

November 2021
No incidents reported
October 2021
Oct 21, 2021
1 incident

Analysis are slower than usual

Degraded

Resolved Oct 21 at 02:19pm CEST

Thanks for your patience, everything is now back to normal.

2 previous updates

Oct 20, 2021
1 incident

Most analysis are not executing correctly

Degraded

Resolved Oct 20 at 03:08pm CEST

Everything is now back to normal. We are very sorry for the inconvenience.

2 previous updates