Analysis processing now work as expected. Our partner fixed its infrastructure problem and every services are now back online.

The failed analysis did not consume any credits and can be retried now.

Thanks for your patience and sorry for the inconvenience!

We have identified the root cause of this problem. Analysis processing relies on multiple external APIs and one of them is currently down.
We are exploring solutions to bypass this external API and put our workers back online.

We are facing an issue with analysis processing. Current analysis won't be processed at the moment.
Our team is currently investigating to identify why this problem occurs.