Previous incidents

June 2024
Jun 20, 2024
1 incident

Platform slowness

Degraded

Resolved Jun 20 at 10:15am CEST

We are pleased to inform you that the platform slowness issue has been resolved. Our team identified and addressed the root cause, and the platform is now operating at normal speed. We apologize for any inconvenience this may have caused and thank you for your patience. If you continue to experience any issues, please reach out to our support team. Thank you for your understanding and continued support.

1 previous update

Jun 19, 2024
1 incident

API Issues with Third-Party Provider

Degraded

Resolved Jun 19 at 06:19pm CEST

We are pleased to inform you that the issues with our API calls to the third-party provider have been resolved. All functionalities, including our analysis tools and content idea searches, are now operating normally.

We appreciate your patience and understanding during this time. If you experience any further issues, please do not hesitate to contact our support team.

Thank you for your continued trust in Semji.

Best regards,
The Semji Team

2 previous updates

May 2024
May 23, 2024
1 incident

Elevated errors in paragraph AI generation

Degraded

Resolved May 23 at 04:40pm CEST

We are pleased to inform you that the recent service disruption has been resolved. The issue was caused by a significant outage with our technical partner, Bing, which affected our ability to retrieve essential data for our AI-powered paragraph generation feature. We are happy to report that Bing has resolved the outage, and our services are now fully operational.

We apologize for any inconvenience this may have caused and appreciate your patience and understanding during this time. Should...

1 previous update

April 2024
Apr 24, 2024
1 incident

Some users may experience analysis processing failures

Degraded

Resolved Apr 24 at 01:33pm CEST

Everything is back to normal

1 previous update