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Downtime

Most features of Semji platform are down due to a a problem in our main database

Jun 4, 2023 at 1:21am UTC
Affected services
Semji App
Semji API
Automations and Background Actions

Resolved
Jun 6, 2023 at 12:28am UTC

All services are back to normal.

Updated
Jun 6, 2023 at 12:07am UTC

Most of our services are now up and running. We still have work to do to restore full performances but you are now able to start analysis, content idea searches and all the features you need and love on Semji platform.

Please apologize us, despite our strenuous efforts, we were unable to restore access to our services as quickly as we would have liked.

Updated
Jun 5, 2023 at 10:11pm UTC

Our engineers are still working hard to restore all services.
Our database is operational again. We're currently running a battery of tests to make sure the service holds up.

Updated
Jun 5, 2023 at 12:31pm UTC

Solving the problem requires the execution of long database queries.
We are doing everything we can to restore the operation of the platform as soon as possible.
We again apologize for the inconvenience caused.

Updated
Jun 5, 2023 at 8:45am UTC

Root cause has been identified. Semji API and services have been shutdown and our engineers are deploying fixes on our infrastructure.
We will keep you updated as soon as possible.

We are doing everything in our power to resolve the issue as soon as possible. In the mean time, we apologize for the inconvenience.

Created
Jun 4, 2023 at 1:21am UTC

Some functionalities are degraded due to internal errors.