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Downtime

Analysis processing is down

Sep 14, 2022 at 12:25pm UTC
Affected services
Automations and Background Actions

Resolved
Sep 14, 2022 at 4:33pm UTC

Analysis processing now work as expected. Our partner fixed its infrastructure problem and every services are now back online.

Any failed analysis could be retried on your side, no credit will be used.

Thanks for your patience and sorry for the inconvenience!

Updated
Sep 14, 2022 at 2:51pm UTC

We are facing an issue with analysis processing. Current analysis won't be processed at the moment.
Analysis processing relies on multiple external APIs and one of them is currently down.
We are exploring solutions to bypass this external API and put our workers back online.

Updated
Sep 14, 2022 at 2:41pm UTC

Analysis processing now work as expected. Our partner fixed its infrastructure problem and every services are now back online.

Any failed analysis could be retried on your side, no credit will be used.

Thanks for your patience and sorry for the inconvenience!

Updated
Sep 14, 2022 at 1:47pm UTC

We are facing an issue with analysis processing. Current analysis won't be processed at the moment.
Analysis processing relies on multiple external APIs and one of them is currently down.
We are exploring solutions to bypass this external API and put our workers back online.

Updated
Sep 14, 2022 at 1:09pm UTC

Analysis processing now work as expected. Our partner fixed its infrastructure problem and every services are now back online.

Any failed analysis could be retried on your side, no credit will be used.

Thanks for your patience and sorry for the inconvenience!

Created
Sep 14, 2022 at 12:25pm UTC

We are facing an issue with analysis processing. Current analysis won't be processed at the moment.
Analysis processing relies on multiple external APIs and one of them is currently down.
We are exploring solutions to bypass this external API and put our workers back online.